Terms and Conditions

Terms and Conditions for The Next Network Twilio Campaign

Introduction The Next Network, a 501(c)(3) not-for-profit organization in Illinois, offers direct non-clinical peer recovery support services to individuals, families, and communities impacted by substance use, mental health challenges, or the justice system. This document outlines the Terms and Conditions for participating in The Next Network's Twilio campaign, which aims to connect individuals primarily in Montgomery and Macoupin counties, Illinois, to resources through our CRM software. By engaging in this program, you agree to the following terms and conditions.

1. Participation in the Campaign

1.1 Eligibility: Participation in this campaign is primarily open to individuals residing in Montgomery and Macoupin counties, Illinois. However, individuals from other regions seeking support and resources related to substance use recovery, mental health, or justice system involvement may also participate.

1.2 Opt-In: To participate in the campaign, individuals must text the designated number provided by The Next Network. By texting this number, you consent to receiving automated messages from The Next Network, which may include information on local resources, support services, and connections to staff and volunteers.

2. Opting In

2.1 Consent: By opting in, you agree to receive automated SMS messages from The Next Network via Twilio. These messages may include, but are not limited to, information about local resources, support services, links to access more information via the internet, and opportunities to choose to be connected to direct peer recovery support services through The Next Network.

2.2 Frequency: The frequency of messages will vary based on the resources available and the needs of participants. You may receive multiple messages per week.

2.3 Human Interaction: The messages you receive through this campaign are automated and not sent directly by staff, individuals, or volunteers associated with The Next Network unless you specifically request to connect with a person through the automated campaign.

3. Opting Out

3.1 Withdrawal: You may opt out of the campaign at any time by texting "STOP" to the designated number. Upon opting out, you will no longer receive messages from The Next Network.

3.2 Confirmation: After texting "STOP," you will receive a confirmation message that you have been unsubscribed from the campaign.

4. Data Privacy

4.1 Personal Information: The Next Network respects your privacy and is committed to protecting your personal information. Any data collected through the campaign will be used solely for the purpose of connecting you to resources and providing support.

4.2 Confidentiality: Your personal information will not be shared with third parties without your explicit consent, except as required by law.

5. Limitations of Liability

5.1 No Guarantee: The Next Network does not guarantee the availability, accuracy, or completeness of the resources and information provided through the campaign.

5.2 No Liability: The Next Network will not be liable for any direct, indirect, incidental, or consequential damages arising from your participation in the campaign or reliance on any information provided.

6. Amendments

6.1 Changes to Terms: The Next Network reserves the right to modify these Terms and Conditions at any time. Participants will be notified of any changes through SMS messages.

7. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact The Next Network at [insert contact information].

8. Acceptance of Terms

By texting the designated number and opting into the campaign, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Date of Last Revision: 06/04/2024